FREQUENTLY ASKED QUESTIONS

1.What is GPS?GPS is a space based radio navigation system developed by US defence services. These consist of constellation of 24 earth orbit satellites that transmit microwave signals to a GPS receiver. From these signals the receiver calculates the latitude, longitude, altitude and time for each specific user.2.How does GPS work?The system works on triangulation to find a location. We need minimum of 4 satellites to calculate the latitude, longitude, altitude and time for each specific user.3.How do we get details on our PC/Laptop/Smart Phone?The GPS receivers passively receive signals and convert them into meaningful data. This data is transmitted to your PC/Laptop/Smart Phone with the help of server through GSM connectivity.4.Where is the GPS receiver installed and is it easily visible?It is placed inside the vehicle facing the SKY in such a manner that it is not easily visible to all.5.How old is our company and where do we have our branches located. What is the area of operation?The company have completed  2yrs of its incorporation this January.But Its commercial activities are 5-6 year old.6.Do we manufacture the devices or procure these from outside?The devices are assembled in China as per the company’s norms.7.Can we view the same through mobile or not?Yes we do have a mobile application and the fleet status can be viewed on the Android /iOS phones.8.In case of weak network how the data will be transmitted?If the GSM connectivity is low then the device stores (memory storage capability) the data and transmits the data as soon as the vehicle is in GSM connectivity range.9.What if the device is disconnected from the main power source?The device has an internal battery and in case of disconnection from the main power source it can function for minimum three hours.10.What do we mean by Remote Shut down?Through this feature we can start or shut down the vehicle remotely just by sending a SMS. This SMS can be sent through our application (web based or mobile based) or through your own mobiles directly.And this works only if the vehicle has attached relay unit with the GPS Tracker.11.What is the maximum accuracy (in meters) GPS provides?The accuracy of a position determined with GPS depends on the type of receiver. Most consumer GPS units have an accuracy of about +/-10m.12.What is the resolution time in case of any issue in the device or no data? Do we have any local engineers or service available?This depends on the location and the availability of the vehicle. Our standard time for resolution of a complaint once the vehicle availability is confirmed is 3 working days.13.What is the accuracy level in fuel monitoring?The accuracy level in fuel monitoring through fuel sensor at present is 95% .14.Is there an option to extend the warranty and do we provide AMC?We provide two-year warranty on all our products against manufacturing defects. Yes we can work on the option of AMC if the client is interested.15.Does our GPS Tracker support any other Sim ?Yes, customer can use any GSM Sim card with a minimum taltike balance of Rs 20 and Internet Pack (note : 4G sim like JIO are not supported.)16.What is the frequency of the data?We provide two logs in every 10secs.17.How do you show the location of the vehicle?We use licensed multiple maps like Bing,OSM,Google etc.18.What is the uptime of your application?We use one of the best cloud based servers and our uptime is over 99%.19. How can I resell this product ?We are always more than happy to welcome resellers , so we have a different Prices and Marketing Strategies to help them grow and serve customers in their location.20. How do I install this product ?This is the most asked question , so as of now we provide technicians in some cities in India but for that installation charges should be beared by the customer themselves.Normally we charge Rs. 500 for Installation per vehicle.Or the customer can also install on their own by following our Instruction Manual. We also provide assistance during installation over phone call in remote places when and where our technicians are not available.ABOUT US

FREQUENTLY ASKED QUESTIONS

1.What is GPS?GPS is a space based radio navigation system developed by US defence services. These consist of constellation of 24 earth orbit satellites that transmit microwave signals to a GPS receiver. From these signals the receiver calculates the latitude, longitude, altitude and time for each specific user.2.How does GPS work?The system works on triangulation to find a location. We need minimum of 4 satellites to calculate the latitude, longitude, altitude and time for each specific user.3.How do we get details on our PC/Laptop/Smart Phone?The GPS receivers passively receive signals and convert them into meaningful data. This data is transmitted to your PC/Laptop/Smart Phone with the help of server through GSM connectivity.4.Where is the GPS receiver installed and is it easily visible?It is placed inside the vehicle facing the SKY in such a manner that it is not easily visible to all.5.How old is our company and where do we have our branches located. What is the area of operation?The company have completed  2yrs of its incorporation this January.But Its commercial activities are 5-6 year old.6.Do we manufacture the devices or procure these from outside?The devices are assembled in China as per the company’s norms.7.Can we view the same through mobile or not?Yes we do have a mobile application and the fleet status can be viewed on the Android /iOS phones.8.In case of weak network how the data will be transmitted?If the GSM connectivity is low then the device stores (memory storage capability) the data and transmits the data as soon as the vehicle is in GSM connectivity range.9.What if the device is disconnected from the main power source?The device has an internal battery and in case of disconnection from the main power source it can function for minimum three hours.10.What do we mean by Remote Shut down?Through this feature we can start or shut down the vehicle remotely just by sending a SMS. This SMS can be sent through our application (web based or mobile based) or through your own mobiles directly.And this works only if the vehicle has attached relay unit with the GPS Tracker.11.What is the maximum accuracy (in meters) GPS provides?The accuracy of a position determined with GPS depends on the type of receiver. Most consumer GPS units have an accuracy of about +/-10m.12.What is the resolution time in case of any issue in the device or no data? Do we have any local engineers or service available?This depends on the location and the availability of the vehicle. Our standard time for resolution of a complaint once the vehicle availability is confirmed is 3 working days.13.What is the accuracy level in fuel monitoring?The accuracy level in fuel monitoring through fuel sensor at present is 95% .14.Is there an option to extend the warranty and do we provide AMC?We provide two-year warranty on all our products against manufacturing defects. Yes we can work on the option of AMC if the client is interested.15.Does our GPS Tracker support any other Sim ?Yes, customer can use any GSM Sim card with a minimum taltike balance of Rs 20 and Internet Pack (note : 4G sim like JIO are not supported.)16.What is the frequency of the data?We provide two logs in every 10secs.17.How do you show the location of the vehicle?We use licensed multiple maps like Bing,OSM,Google etc.18.What is the uptime of your application?We use one of the best cloud based servers and our uptime is over 99%.19. How can I resell this product ?We are always more than happy to welcome resellers , so we have a different Prices and Marketing Strategies to help them grow and serve customers in their location.20. How do I install this product ?This is the most asked question , so as of now we provide technicians in some cities in India but for that installation charges should be beared by the customer themselves.Normally we charge Rs. 500 for Installation per vehicle.Or the customer can also install on their own by following our Instruction Manual. We also provide assistance during installation over phone call in remote places when and where our technicians are not available.